Support Center

General information

  • Account settings FAQ

    Can I edit my profile information? Of course! We encourage users to provide information about themselves to...

    Feb 25, 2017 09:03AM EST
  • General info FAQ

    Where is Universe available? Everywhere! Universe is available worldwide and supports a number of interna...

    Jul 08, 2015 04:19PM EST
  • New Features and Bug Fixes List

    The list below is a summary of features / bug fixes by release date. This list is by no means comprehensive. F...

    May 23, 2017 02:06PM EST
  • Privacy FAQ

    Q: How can I hide my profile from search engines? A: Log-in to your Universe account, and head to https://w...

    Mar 10, 2015 06:53PM EST
  • Connect social networks

    1. Head to and log-in to your account. If you do not yet have an account, create an account. ...

    Jul 08, 2015 04:29PM EST
  • How To Change Your Profile Picture

    You can change the avatar on your Universe profile at any time. To do so: 1. Log-in to your Universe account,...

    Jun 15, 2016 09:54AM EST
  • How To Set A Custom URL For Your Universe Profile

    Set a custom URL for your Universe profile at any time. To do so: 1. Log-in to your Universe account, click o...

    Jun 30, 2016 01:49PM EST
  • Affiliate Marketing Program

    Become a Universe affiliate Love Universe? Join our referral program to earn money by referring event organize...

    May 18, 2017 03:42PM EST
  • How To Switch To A Business Account Or Personal Account

    Easily switch your Universe account from a personal account to a business account and vice versa. A business a...

    Jul 08, 2015 04:36PM EST
  • How Email Notifications About Ticket Sales Are Sent

    There are two ways you can be notified about your ticket sales. Grouped notifications are structured to give y...

    Jun 02, 2015 01:56PM EST

Contact Us

  • Email Us
  • Support

    If you have any questions, comments or feedback about our apps, please Contact us - we'd love to hear from you.


    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at
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