Support Center

General information

  • Account settings FAQ

    Can I edit my profile information? Of course! We encourage users to provide information about themselves to...

    Feb 25, 2017 09:03AM EST
  • General info FAQ

    Where is Universe available? Everywhere! Universe is available worldwide and supports a number of interna...

    Jul 08, 2015 04:19PM EST
  • New Features and Bug Fixes List

    The list below is a summary of features / bug fixes by release date. This list is by no means comprehensive. F...

    Apr 24, 2017 10:06AM EST
  • Privacy FAQ

    Q: How can I hide my profile from search engines? A: Log-in to your Universe account, and head to https://w...

    Mar 10, 2015 06:53PM EST
  • Connect social networks

    1. Head to and log-in to your account. If you do not yet have an account, create an account. ...

    Jul 08, 2015 04:29PM EST
  • How To Change Your Profile Picture

    You can change the avatar on your Universe profile at any time. To do so: 1. Log-in to your Universe account,...

    Jun 15, 2016 09:54AM EST
  • How To Set A Custom URL For Your Universe Profile

    Set a custom URL for your Universe profile at any time. To do so: 1. Log-in to your Universe account, click o...

    Jun 30, 2016 01:49PM EST
  • Affiliate Marketing Program

    Become a Universe affiliate Love Universe? Join our referral program to earn money by referring event organize...

    Mar 20, 2017 07:43PM EST
  • How To Switch To A Business Account Or Personal Account

    Easily switch your Universe account from a personal account to a business account and vice versa. A business a...

    Jul 08, 2015 04:36PM EST
  • How To Clear Your Cache

    When you visit a web page, your browser keeps documentation of where you visited, the items downloaded and oth...

    Oct 23, 2014 02:00PM EST

Contact Us

  • Email Us
  • Support

    If you have any questions, comments or feedback about our apps, please Contact us - we'd love to hear from you.


    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at
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