Support Center

How To Change Your Profile Picture

If you have a public Universe profile, a profile photo is optional. All event organizer's have a public profile. Your profile photo can be changed at any time. 

To Change Your Profile Picture:

1. Log-in to your Universe account, select the drop-down menu on the top right of your screen, and click on your account name. 

2. From your Universe profile, click on your current avatar. If you have not uploaded an avatar yet, your default avatar will be the initials from the name on your account. 



3. From the pop-up that appears, click on 'Change your picture' and upload a photo from your computer/device.


  NOTE: The uploaded photo will be automatically cropped to a circle and we recommend a photo size of 500w by 500h. 
 


4. Click the 'Save and continue' button. 

To view our Photo Guide for further information and dimensions, click here.

For any further questions, feel free to contact us.

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    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at sales@universe.com

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    View our documenation on our Developer Site

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