Support Center

How To Change Your Event Photo

Your event photo will appear as the thumbnail that buyers will see as they scroll through Universe, when your event is shared on social media, on your profile, and on tickets to your event. 

1. Log-in to your Universe account, head over to your dashboard, find the event you want to manage and click on it.

2. Select the 'Design' tab from the task bar located directly above your event page.


3. Select the 'Photos' tab from the task bar located to the left of your event page. Click on the 'Event Photo' tab.


4. Select 'Choose a Photo' or 'Upload a Photo'. We recommend a photo size of 1000w by 1000h.


5. Now, you can select the 'Crop Photo' tab. Here you can 'Crop Main Photo' and 'Crop Social Media Photo', choosing which part of your photo best represents your event. Click 'Save' located at the bottom after each crop. 


 
To view our Photo Guide for further information and dimensions, click here.

For any further questions, feel free to contact us.

Universe is the marketplace for events. We help event organizers sell tickets and bring people together for meaningful experiences in the real world. We work with thousands of event organizers worldwide and provide them with advanced tools to sell tickets, promote, and manage events online. 

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    If you have any questions, comments or feedback about our apps, please Contact us - we'd love to hear from you.

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    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at sales@universe.com

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