Help Centre

How To Contact An Event Organizer

Contact the event organizer directly for any event related inquiries. When you message another Universe User in our system, an email will be sent to the user to let them know they have received a message. 
 
 Note: You must be logged in to send a message. If you have checked out as a guest, you will need to activate your account in order to login.




 
 Tip: The event organizer should be contacted for all event related questions or assistance. For technical assistance, please contact Universe Support directly. 



To Contact An Event Organizer: 

1. Locate the Universe event page of the organizer you would like to contact, or if you have purchased tickets, go to Your Tickets page. 

2. From the event page, scroll down to the  'About the host' section and select the 'contact host button. From your tickets page, select the 'Contact Host' button from the dropdown menu beside the View Order button. 

3. You'll be redirected to your Messages page. Enter your message and click 'send'.


For further information, please contact us

 

Get in Touch

  • Support

    If you have any questions, comments or feedback about Universe, please Contact us

    Sales

    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at sales@universe.com

    Developers

    View our documenation on our Developer Site

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