Help Centre

Create A Team For People To Scan Tickets Without Logging Into Your Host Account

The create a team feature allows people to scan tickets and check people in to your event without logging into your account. Please note that this feature is only compatible with Android and IOS devices. 
To create a Team, your Team Members, or people that will be scanning tickets at the door, will need to download the Ticket Manager app available here . As the host, you will also need to be logged in to the app. 
Once the app is downloaded, have team members/scanners click on the 'Join a Team' button on the home screen of the app. Their next step will be to scan a QR code from your device.


From you app, select the ’Settings' tab located on the home screen page, then select ‘Invite Teammates’ from the menu to reveal the QR code. Have your team members scan the QR code on your device to join your team. Once they have joined your team, members will be able to check people into your event but will not be able to have access to your Universe account or log-in details. 


For more information on Ticket Manager and how to check-in attendees and sell tickets at the door, click here

If you have any questions, feel free to contact us

Universe is the marketplace for events. We help event organizers sell tickets and bring people together for meaningful experiences in the real world. We work with thousands of event organizers worldwide and provide them with advanced tools to sell tickets, promote, and manage events online.

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