Universe charges a per ticket Service Fee for all paid orders in our system.
If you are using our payment processor, Universe Payments, to process payments for your event, a credit card processing fee will also be applied.
If you are using your own Stripe account to process payments, the processing fee will be charged to you by Stripe and not passed on as a Universe fee in our system. Learn more about payment processing preferences.
Pricing varies by currency and location.
3. Scroll down to the 'Additional Fees' section and locate the 'Fee Structure' setting.
4. Select on the drop down menu to select either 'Pass fees to the buyer' or 'Absorb fees into the price'.
5. Save your changes.
For further information, please contact us.