Help Centre

How Much Does It Cost?

It's completely free to create an account and event pages on Universe. Fees are charged on paid orders, and the Universe Service Fee and Processing Fee (if applicable) varies by currency and location. To view the fees for your event, please refer to our Pricing Page

Pricing For Paid Events:

Universe charges a per ticket Service Fee for all paid orders in our system. If you are using Universe Payments to process payments for your event, a credit card processing fee will also be applied. These fees are charged to buyers as a default setting but you can choose to absorb them into your ticket price. This setting can be changed at any time. 

If you are using your own Stripe account to process payments, the processing fee will be charged to you by Stripe and not passed on as a Universe fee in our system. For further information on payment processing preferences, click here

Universe offers special pricing for registered charities. To request the non-profit rate, click here

Pricing For Free Events:

There are absolutely no service fees applied when people register for a free event. Universe is 100% free for free events. 


If you have any further questions about pricing, please contact us.

Get in Touch

  • Support

    If you have any questions, comments or feedback about Universe, please Contact us


    Are you an event organizer? Looking to sell tickets? Have questions about our platform? Contact us at


    View our documenation on our Developer Site
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