Help Centre

How to Add an Additional Fee

Set up an additional fee to be charged per ticket for your event. Buyers will see the fee in the cost breakdown when purchasing a ticket and the funds collected from your additional fee will show in a separate column in your reports.

To Add An Additional Fee:

1. Log-in to your Universe account, go to your My Events page, and select the event you would like to manage.

2. From your event's 'Manage' page, select the 'Payments & Fees' option from the menu down the left side of your screen. 

3. Scroll down to the Additional Fees section and locate the 'Charge an additional fee to buyers' field, and select 'Yes, flat and/or a % of the purchase'.


4. Once selected, additional fields will appear. Enter the name of the fee and amount that you would like to charge.

5. Save your changes. 

If you have any questions, please contact us

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